Below are some frequently asked questions about custom tourist souvenir we receive from our customers.

If you don't see the answer(s) to your question(s) here, just let us know.

Q: 1.) What do you do?

A: We are a manufacturer and supplier of custom souvenir, promotional, event, and gift items like Fridge Magnet, Keychain, Medal, Bottle Opener etc. Our mission is to provide our clients with the best possible combination of service, price and quality.

Q: 2.) I am a novice foreign trade, how to finish an order?

A: First of all, you can contact us by email, our professional staff will give you answer any questions, or you can direct online order according to their own requirements.

Q: 3.) Can you accept customized designs?

A: Sure. We accept both OEM/ODM designs. We can make products according to your designs, we also have artists here who can offer artworks according to your design idea.

Q: 4.) May I have a sample for quality reference idea?

A: Of course. We can send you some of our existing samples for your reference idea and free cost. But you need to pay for the sample freight from our factory to your door.

Q: 5.) Do you accept small order?

A: Small orders are also welcome, but the unit price is also difference from wholesale price.

Q: 6.) Can you handle with the shipping for the orders?

A: Yes, we work with many shipping companies which can offer us very competitive shipping cost. And we can take care of the shipping from our factory to your door by courier (DHL, UPS, FedEx), air shipping and ocean shipping.

Q: 7.)  Q: How can I expect a quicker quotation to reply?

Tel: 0086 18671713838

Q1: Are you the manufacturer or trade company?

A: Both are. We have our own factory. We have been engaged in this field for more than 5 years. So, factory price can be kept for our customers. And the quality for products & after service are better than others.

Q2: How can I get your price of the product?

A: Please feel free to contact me on trade manager online or send us an inquiry, telling us your specific demands and custom needs, then we can design the blueprint and configure the price and get more information for you.

Q3: What's your best price?

A: Due to our products have a quite wide price range for different types and different customized requirements. So, contact us freely, we will be happy to give you a quotation after receiving your detailed requirements.

Q4: Can I get a free sample?

A: Sure. And sample in stock for quality test is available, you will just need to pay for its shipping fee.

Q5: How long is the sample LEAD TIME?

A: For existing samples, it takes 1-3 days.

Q6:  What is your MOQ?

A: Usually our MOQ for new customized type is 500 pcs per design. Also, 100 pcs are tolerable, but just need a little bit higher unit price.

Q7: How much the transportation freight will be?

A: The freight depends on the weight & packing size and your area.